Keeping your commercial space clean and organised is key to its success, but picking the right company for commercial cleaning in Brisbane that meets your needs and fits into your schedule can be tough. There are many cleaning services around, but they don’t all have the same experience nor do they use the same cleaning products or offer the same services.

So how do you choose the best commercial cleaning services in Brisbane? The following tips may help you land the perfect cleaning partner for your business:

  1. Level of training and experience

When talking to a cleaning service, it’s a good idea to ask:

  • How often do you train your people?
  • Who is in charge of the training?
  • How long has your company been working?

Choosing a cleaning company that has been around for quite some time and regularly trains its staff is absolutely critical. Consistent and thorough training means the team receives regular updates on the latest cleaning techniques and safety protocols.

  1. Industries they serve

Not every cleaning company is a good fit for every industry. Some specialise in schools and universities, others offer services to medical facilities. If you are looking for commercial cleaning in Brisbane for an office setting, make sure the company has experience working with offices similar to yours. Similarly, if you are looking for restaurant cleaning services, make sure the company you choose has success stories in this specific industry.

So, how do you identify a cleaning company that can cater to your needs? Check their website. Reputable cleaning companies showcase their services alongside case studies and client testimonials. If you need more info, don’t hesitate to reach out to the company’s customer service team. Ask specific questions about their approach to customizing services for different client requirements.

  1. Contract flexibility

Contracts give you peace of mind that the company will take care of your cleaning needs for a specific amount of time. But contracts can also be limiting. The last thing you want is to be locked into an agreement with a cleaning company that doesn’t meet your expectations. Ask if you can cancel or change the frequency of visits as needed without extra fees. This way, you have the flexibility to adjust services based on your business needs.

  1. Safe cleaning products and equipment

When you’re picking someone to clean your business space, it’s important to know what kind of cleaning formulations they use. Sadly, many cleaning companies don’t disclose this information. For all you know, they could be using harsh chemicals that leave behind fumes or residues that may potentially create health risks for your employees and customers.
Ask the company what types of products they use for different areas of your commercial space. If you have specific concerns or requirements, make sure to ask about those as well. For example, if you are allergic to certain chemicals or if your business has a green policy, make sure the cleaning products used align with those needs.

Also, find out about the tools they clean with. Are they keeping them in good shape? Are they using different tools for different areas of the building?

  1. Flexibility and availability

Since your business operations may vary from day to day, it’s important that the cleaning service you hire is flexible and available when you need it. If, for example, you cannot have a cleaning crew working during office hours, then make sure they can come in after hours or on weekends. Ask if they have multiple teams available in case you need a last-minute cleaning or if your regular team is unavailable.

  1. Feedback from other clients

Don’t be shy to ask for reviews or contact details of past or current customers. If people who’ve used the service before are happy and say good things, that’s a great sign. If a cleaning company is doing a good job, they’ll have a lot of good reviews and happy customers talking about their services.

You can find these reviews on the company’s own website, or by looking them up online. Social media is another place where people might share their experiences. It’s also totally okay to ask the cleaning company directly if they can put you in touch with some of their customers to get their opinions firsthand.

  1. Communication and customer service

Most of the time, before a cleaning company starts working for you, they offer a consultation. This is when you should ask them anything you want to know. Watch how they talk to you and if they really hear what you’re saying. This shows you how they will treat you later. Do they understand your worries and give you clear answers?

Also, it’s key that you can easily talk to the people who will actually clean your place. You should have open communication with them, and be able to let them know of any specific needs or concerns you may have.

  1. Service area

Finally, make sure the cleaning company you choose can provide services in your area. Are you on the west side of Brisbane or the north side? Are you in Brisbane City? This is important because some cleaning companies have restrictions on where they can work. Make sure the service area of your chosen company includes your specific location.


ECO Commercial Cleaning is known for its dependable and high-quality cleaning solutions for many types of businesses. Our cleaning experts use only green, safe cleaning substances and the most effective equipment. Every cleaner receives extensive instruction to ensure they know exactly how to clean properly and keep things safe. We’re proud to offer our clients excellent service and care.

Remember, if you need top-notch commercial cleaning services in Brisbane, think of us at ECO Commercial Cleaning. Beyond our top-quality cleaning services, we offer the peace of mind that comes with knowing you’ve hired a company dedicated to your satisfaction. Contact us today to schedule a consultation by calling 1300 134 264.

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